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DocumentationGuide

Manage projects ​

A project connects your website with its tracking code, settings and analytics. Open the Project Manager using your owner or admin account.

Create a new project ​

  1. Open Projects → Create New Project.
  2. Under URL (domain) of your website, enter the full address with https:// or http://. Check that it leads to the intended website.
  3. Wait for the analysis. Detected sitemap pages appear as a list and are imported when the project is created. Also check the displayed title and description.
  4. Under Type of visitor data collection, choose Anonymous Mode or Consent Mode.
  5. For a Consent project, choose the TrafficInsight cookie banner or a cookie banner from another provider.
  6. Under Crawlers and search engine bots, enable additional tracking if needed. This requires PHP on your website.
  7. Check the Project timezone and choose Create project.

If no sitemap is found or the import fails, read the notice in the form. A validated website can become a project without a sitemap import. Later automatic discovery of pages depends on the project configuration and available page slots.

If creation fails, use Repeat process. If the manager shows a creation request that is still pending, follow its notice instead of creating the same project several times.

Choose a mode and banner ​

SettingWhat to prepare
Anonymous ModeJavaScript tracking code on the required pages; this project mode does not require a consent signal.
Consent Mode with the TrafficInsight bannerTracking code, the provided banner files, CSS and banner initialisation.
Consent Mode with an existing bannerTracking code and integration of both saved and newly made banner decisions.
Crawler tracking also enabledThe provided files and PHP installation code for crawlers.

The selected mode also determines which metrics are available. Anonymous & Consent Mode explains the startup and mode-change rules.

Set the project time zone ​

Your account setting is preselected. Change it during creation if daily analytics should follow a different time zone. For example, Today can describe different boundaries in Europe/Vienna and America/New_York.

The project time zone is fixed after creation. You can find it in the project information on the Project Dashboard. Changing your personal time zone later does not change the project time zone.

Open the project ​

Open the project from Projects or use the project selector at the top. Its menu includes Project Dashboard, Configuration and Installation Guide.

In Configuration, you can change settings such as the tracking mode, banner choice and the available crawler/page switches. Save your changes, then check the installation guide again: different settings may require additional files or code.

Understand project status ​

StatusMeaning and next step
ActiveData collection is available. Install tracking and test a visit.
Not yet activatedReview and activation are pending. You can prepare the installation; new data is not recorded yet.
Tracking pausedThe traffic limit has been reached. Existing analytics remain available. Collection can resume with a regular period rollover; read the specific notice.
OfflineNo new data is recorded. Check the reason in the manager; existing analytics remain available.
LockedAnalytics are unavailable for this project. Contact support if you have questions.
DeletedAnalytics are no longer available for this project.

Offline reasons can include the end of the 30-day trial, a missing required Free-plan backlink, an expired subscription or a period rollover that still needs clarification. The project notice explains the next step. Reinstalling the same tracking code does not resolve these causes.

Continue with installation ​

Open the tracking installation guide once the correct project is selected. Open in app takes you to analytics later; on a project page, it passes that project to the app.

Still need help? Contact our support team.